Our Works

“The purpose of a business is to create customer

who creates customers.

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MyDubai

My Dubai Vacation

MyDubai Vacation rentals is a short stay rentals market place that specializes in short-term, year-round, and vacation rentals and sales in DUBAI, UAE. With more than 10 years of experience servicing visitors and owners in the area, MyDubai Vacation rentals prides themselves on high standards from everything from their customer service to their business software.

MyDubai Vacation rentals is a short stay rentals market place that specializes in short-term, year-round, and vacation rentals and sales in DUBAI, UAE. With more than 10 years of experience servicing visitors and owners in the area, MyDubai Vacation rentals prides themselves on high standards from everything from their customer service to their business software.

The Challenge

Thanks to the internet, MyDubai Vacation rentals experienced dramatic growth, which resulted in them spending more and more time doing routine tasks like making listing sheets, creating owner statements, creating reports, etc. Errors with double data entry were common and a huge hassle. The company was also using multiple systems such as Quick books and Slot finder to manage the various aspects of the business such as accounting and reservations. To make matters worse, MyDubai Vacation rentals learned that Slot finder was at risk of going out of business.

MyDubai Vacation rentals sought a way to streamline all these activities so they could concentrate on servicing their clients, as well as procuring and managing more properties and growing the business. They also wanted to find a progressive company with a system that they could use permanently.

Key Challenges

  • Previous software package was outdated and unstable
  • Could not keep up with fast growth caused by the internet
  • Managing increased number of properties was too time-consuming
  • Needed software that was easy to learn and implement
  • Uploading property images to the website was a long process
  • Processing homeowner statements was too lengthy
  • No CRM system

"We needed a solution that would offer a smooth transition from our previous software. The BlazeDream team worked with them to ensure they didn't miss a step - we're never going to change!"

The Solution

After having to change software multiple times, MyDubai Vacation rentals was looking forward to finding a software platform they could stick with. In 2007 MyDubai Vacation rentals met BlazeDream and quickly realized that the our vacation rental platform was one their company could use permanently. BlazeDream was also able to provide MyDubai Vacation rentals with a smooth transition from their previous software so their business wouldn't suffer or fall behind.

The Result

With BlazeDream, MyDubai Vacation rentals was able to implement their new business systems quickly with ease. It was easy for the employees to learn to use the system, whether on their own or with BlazeDream's trainers. They felt everything was very straight-forward too easy to learn.

The daily processes that previously bogged MyDubai Vacation rentals down are now completed with efficiency. Office work is done much more quickly, and all aspects of the business such as accounting, reservations and website can be managed from one central point. With less time spent on these daily processes, MyDubai Vacation rentals can concentrate on managing the properties they have and working on obtaining more properties.

MyDubai Vacation rentals homeowners are also very happy with how their properties are being marketing and promoted via the BlazeDream web portal site for Mydubai Vacation rentals. If something is inaccurate on the site, MyDubai Vacation rentals can change or update the site immediately on their own, without having to go through a third party web consultant. Owner requests and updates to the website can be done immediately. The information on the properties is easy to find on the website and guests are able to easily search the site and make online bookings.

MyDubai Vacation rentals holds themselves to the highest standards, and their homeowners and guests expect it. From professional correspondence, easy online bookings, and streamlined processes, to an efficient staff, BlazeDream helps MyDubai Vacation rentals maintain this level of excellence.

MyDubai Vacation rentals and BlazeDream - a true success story!

Key Benefits

  • Smooth transition to new software from old package, didn't miss a step
  • Uploading images for new properties is quick and easy
  • More professional website, easy for potential guests to use and make own bookings
  • CRM system helps manage customers better, no more multiple entries for the same person
  • Since website and back end system is fully integrated, double bookings are a thing of the past

"Our owners and guest like to know they are affiliated with a prestigious company, BlazeDream helps us maintain that level of prestige and professionalism. From the minute the guest books until they arrive they know they are in good, professional hands. BlazeDream's web-based system also helps us operate 24/7, if someone calls - we are available at any time."